Privacy Policy
Last updated: 15 November 2026
This policy explains what happens to your details when you use goosebrucestudio.com, send us a message or book a call. The short version: we collect what we need to reply to you and run the business, we never sell it, and you can ask us to delete it at any time, unless we have to keep it for tax or legal records.
Who we are
goosebrucestudio.com is run by Dean McDougall, doing business as GooseBruce Studio, a web design business in Illinois, USA. You can reach us at [email protected].
What we collect
- When you send the contact form: your name, email address, phone number (if you give it) and your message.
- When you book a call: the details you enter on our Microsoft Bookings page, such as your name, email, phone number, any notes, and the time you pick.
- If we contact your business: your business name and the contact details your business has published, for example on its own website or Google listing.
- When you visit the site: basic technical information that every website host records, such as your IP address, browser type and the pages you load.
We don't ask for payment details on this website, and we don't collect anything beyond what's listed here.
How we use it
- To reply to your message, run your call, and give you a quote.
- To keep track of where each conversation is up to, so nobody falls through the cracks. If you get in touch again later, we link your new message to your earlier enquiry, so we have the full picture.
- To send you a one-off "thanks, got your message" email after you contact us.
- To keep the website secure and stop spam.
We don't send newsletters, and we never sell your details or share them with anyone for their own marketing.
Emails about our services
We sometimes email local businesses to introduce our services, using contact details the business has published. Every one of those emails has an unsubscribe link. If you use it, or simply reply "stop", we'll never email you again. To make sure of that, we keep your email address on a do-not-contact list. It's the one detail we keep after you ask us to stop, and we use it for nothing else.
Services we use
Like most small businesses, we rely on a few trusted services to run things. They handle your details only to provide their service to us:
- Cloudflare hosts this website, runs the check that tells people apart from spam bots (Cloudflare Turnstile), and stores our lead records and do-not-contact list.
- Resend delivers the website's emails: your message to us, and our thank-you email to you.
- Microsoft 365 hosts our inbox, where your message lands and where we reply from. It also runs our Bookings page and Teams video calls.
- Linear is where we keep track of each enquiry and project.
- Google Fonts supplies the fonts on this site, so your browser connects to Google to load them.
Cookies and tracking
We don't use analytics, advertising or tracking cookies. Cloudflare Turnstile runs on our home page and may use what it needs to tell real visitors from bots, and Microsoft Bookings follows Microsoft's own privacy policy.
How long we keep it
We keep enquiry and project details while they're useful for working with you and following up, and we clear out old enquiries at least once a year. Some records, like invoices, we have to keep for tax purposes. Copies held in our providers' logs and backups are removed on their own schedules.
Your choices
You can ask us what details we hold about you, ask us to correct them, or ask us to delete them. Just email [email protected]. We'll delete your details from our own systems, unless we have to keep something for tax or legal records, and let you know when it's done.
Children
This website is for businesses and isn't aimed at children under 13. We don't knowingly collect their details.
Changes to this policy
If we change how we handle your details, we'll update this page and the date at the top.
This page is a plain-English summary, not legal advice. Questions? Email [email protected] and a real person will answer.